Frequently Asked Questions.

Have additional questions? Send us a message below.

General Inquiries

Over 25 villages – within the Isle of Axholme and surrounding area, including Bawtry, Tickhill and Retford. Follow our facebook page as we are constantly expanding.
We deliver doorstep platters 7 days a week, we also create our grazing table set ups any day of the week. Our diary is open a year in advance, so do not hesitate to get in contact.
We ask for a safe place to be stated for the doorstep deliveries. For the set ups – either at your home, in your garden or at a venue we ask for large empty tables to be available or stated otherwise, and we can bring tables.
Please message via our Facebook page – @thedeliboxco or text 07961829949 with special requirements.

Order/Payment Inquiries

We ask that all orders are in with at least 24 hours notice.

You can safely pay online. You can either pay via card with PayPal or via ApplePay with Stripe. If you order via social media, email or speaking to a member of the team we ask for a BACS payment with your name as reference. For set ups, they are subject to VAT and require an invoice, we will ask for an email to send this to.

Log in to your account and head to the ‘My Account‘ page you can edit your address details or account details from there.

We have no delivery charge, however the minimum order is a delivery platter for 2 @ £40.

You can make an account during your first order. On the checkout page there are fields to fill out for your preferred username and password. Alternatively you can always make an account manually via the ‘My Account’ page.

You can enter your coupon either below your order details on the ‘Cart’ page  or at the very top of the ‘Checkout’ page. 

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